Everything you need to know about Therapy Lab.
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Choose a convenient time and book a 20-minute welcome call or a therapist consultation to be matched with a therapist, or email us at info@therapylab.com.
It depends! We are offering telehealth appointments in Arizona, California, Massachusetts, Michigan, New York, Texas, and Washington. Additionally, we have an office in Los Angeles that is open at limited capacity.
Each session is 45-50 minutes, a standard length for therapy sessions. Clients usually book sessions on a weekly basis at a recurring time for convenience, although we offer some flexibility with scheduling to meet your needs.
We do not provide these evaluation services at Therapy Lab.
In most cases, we can book your first appointment within a week.
Yes! We are accepting new clients.
Where do I find my video appointment link?
One hour prior to your appointment, you'll receive an e-mail reminder with a Zoom link to join your video session. Just click the link in your computer browser to open the session. If you'd like to use your smartphone, we recommend downloading both the Zoom and Healthie apps.
The fee per session is $200 - $350, depending on the clinician. Within the first few sessions, your therapist should be able to provide an estimated total number of sessions based on your goals.
We base rates on a number of factors, including degree, specialization(s), practice location, and availability, along with number of years on our Therapy Lab team delivering TL plans.
Cancellations or appointment changes made with less than 48 hours notice are charged at the full session fee.
To request a superbill, please send an e-mail to info@therapylab.com.
Flexible spending accounts (FSA) and health savings accounts (HSA) are unique, tax-advantaged accounts that can be used to pay for healthcare expenses, and certain out-of-pocket costs. You may be able to use these accounts for session fees at Therapy Lab. We recommend contacting your employer or account provider(s) to verify whether you may utilize these benefits at Therapy Lab.
We do not accept Medi-Cal or Medicare.
Can I use insurance?
We have limited therapists who accept Aetna insurance in AZ, NY, TX, and WA. Any other insurance provider will fall out-of-network.
If you have a PPO insurance plan, you may be able to get up to 80% of each session reimbursed after you meet your deductible. (Please call your insurance company to verify.) We provide you with a monthly statement (or “superbill”) that you can submit to your insurance company. We do not directly accept insurance, Medi-Cal or Medicare.
If you are a USC student with insurance, you may be eligible for reimbursement up to 50% from your insurance company if your primary care physician makes a referral for mental healthcare. You will need to contact your primary physician and insurance company to verify and confirm the amount reimbursed.
Cognitive-behavioral therapy (CBT) is an extensively researched type of therapy that has been shown to be effective in treating a wide range of concerns including depression, anxiety, panic attacks, insomnia, relationship issues, and IBS related distress. CBT involves working with your therapist collaboratively to change thinking and behavioral patterns and develop more effective coping skills. At Therapy Lab we embrace innovative new branches of CBT that have emerged in recent years including: Acceptance and Commitment Therapy (ACT), The Unified Protocol (UP), and CBT-I for the treatment of insomnia. Treatment with CBT can include challenging unhelpful thinking patterns, practicing relaxation strategies, completing homework assignments, and facing fears.
Evidence-based treatment means that we anchor your care in the best scientific evidence available. Not all therapy techniques are equally effective, and we focus on offering treatments that have been established as “effective” with strong empirical support. Evidence-based treatments have typically been tested in randomized clinical trials and carefully evaluated for their ability to reduce symptoms. One of the most widely studied and commonly used EBTs is cognitive-behavioral therapy (CBT).
Therapy Lab offers time-limited therapy plans (from 4 to 16 sessions). Our goal is to use science-based methods to give you tools to change your life, and we focus on therapeutic strategies that can help you in a shorter period of time. This means less time spent in therapy, and more money in your pocket.
The length of time you would like to stay at Therapy Lab is completely individualized and will vary depending on your needs. While we emphasize efficiency in our treatment plans, we try not to limit therapy sessions for clients who choose to stay longer. We offer both long-term and short-term care depending on your preferences and clinical needs, based on consultation with your therapist.
We have four brief science-based therapy plans that address common needs for families. With several plans to choose from, our sessions are designed for your family's goals, timeline, and budget.
We would love to hear about your experience! Please email feedback to info@therapylab.com
Sage is an AI therapy companion designed to enhance your therapy experience. It works as a supportive tool that gets to know you through your therapy sessions and provides continuous support between visits. Sage can help you reflect on your goals, track progress, practice skills, and offer personalized guidance—all grounded in evidence-based therapeutic approaches.
Sage offers several types of support:
• 24/7 emotional support and check-ins when you need them most
• Personalized activities and homework assignments from your therapist
• Skills practice and coping tools between sessions
• Journaling and reflection prompts
• Progress tracking and insights
No, Sage is designed to complement your therapy—never replace it. Think of it as a bridge between sessions that helps you stay connected and supported throughout your week. Your therapist remains in control of your treatment, and Sage works under their guidance to enhance your therapeutic journey.
Sage has its own mobile app that you will download from the App Store or Google Play Store on your tablet or phone. You'll receive download instructions and login information by email to get started once your therapist introduces Sage to your treatment. Tap the Sage icon to start a short session. Sage will text with you or suggest activities.
Sage is available 24/7, so you can check in whenever it works for you—whether it's to reflect on your day, prep for your next session, get support in a tough moment, or simply when you feel like connecting. Sage may also reach out to you from time to time to see how you are doing.
Yes, your privacy and safety are our top priorities. Sage is built with the highest standards of data privacy and security, meeting all healthcare privacy requirements (HIPAA). Your information is encrypted and protected, and only you and your care team have access to your data.
Yes, Sage is included as part of your therapy experience at Therapy Lab at no additional cost to you.
Sage should not be used in case of a crisis. If you are experiencing a clinical emergency, seek help immediately at your local emergency room or dial 911.
While Sage is trained to be supportive and evidence-based, it's still a tool. If anything feels off or doesn't seem right, please bring it up with your therapist in your next session. Your feedback helps us continuously improve.
Our team is here to help. You can reach out directly to your therapist or our admin support team at hello@therapylab.com. For any urgent concerns, please contact your therapist directly or call 988 for immediate crisis support.
Can’t find the answer you’re looking for? Please reach out to our team.
